ABOUT     WORKS     ︎

FEASE




SERVICE DESIGN (UI/UX) • 2022

FEASE



FEASE is an API software that facilitates the dining processes to be more efficient and accommodating, allowing people with dietary restrictions to dine with ease.


UNDERSTANDING

servers
people with dietary restrictions
kitchen staffs

USER PERSONAS

PROBLEM STATEMENT

The process of making

SPECIAL ORDERS

are

TEDIOUS

for mall eateries.

︎︎︎

Menus often lacked transparency and do not state certain ingredients in dishes which could be dangerous for people with dietary restrictions.

︎︎︎

Most often there are lots of miscommunication presented with servers and kitchen staff when specifying dietary needs in dishes.


SERVICE BLUEPRINT



STAKEHOLDERS







Promotes our service on digital platforms such as Instagram ads.

Supports our service with certified dieticians who could assist users with their different dietary needs.


USER INTERFACES


CUSTOMER INTERFACE


Key Features:
Dietary Personalisation
Ingredient List + Nutritional Facts
Dietitian Chatbot




















SERVER INTERFACE


Key Features:
Special Orders Specification
Streaks Incentive







KITCHEN INTERFACE


Key Features:
Special Order Checklist
Dietary Notes






VIEW PRESENTATION HERE


FEASE