FEASE
SERVICE DESIGN (UI/UX) • 2022
FEASE
FEASE is an API software that facilitates the dining processes to be more efficient and accommodating, allowing people with dietary restrictions to dine with ease.
UNDERSTANDING
servers
people with dietary restrictions
kitchen staffs
USER PERSONAS

PROBLEM STATEMENT
The process of making
︎︎︎
Menus often lacked transparency and do not state certain ingredients in dishes which could be dangerous for people with dietary restrictions.
︎︎︎
Most often there are lots of miscommunication presented with servers and kitchen staff when specifying dietary needs in dishes.
SPECIAL ORDERS
areTEDIOUS
for mall eateries.︎︎︎
Menus often lacked transparency and do not state certain ingredients in dishes which could be dangerous for people with dietary restrictions.
︎︎︎
Most often there are lots of miscommunication presented with servers and kitchen staff when specifying dietary needs in dishes.
SERVICE BLUEPRINT

STAKEHOLDERS


Promotes our service on digital platforms such as Instagram ads.
Supports our service with certified dieticians who could assist users with their different dietary needs.
USER INTERFACES
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Key Features:
Dietary Personalisation
Ingredient List + Nutritional Facts
Dietitian Chatbot
Key Features:
Special Orders Specification
Streaks Incentive
Key Features:
Special Order Checklist
Dietary Notes
VIEW PRESENTATION HERE

CUSTOMER INTERFACE
Key Features:
Dietary Personalisation
Ingredient List + Nutritional Facts
Dietitian Chatbot

SERVER INTERFACE
Key Features:
Special Orders Specification
Streaks Incentive






KITCHEN INTERFACE
Key Features:
Special Order Checklist
Dietary Notes
VIEW PRESENTATION HERE